Refund Policy
Effective Date: [25/1/2025]
At Grow Up Yourself, we strive to ensure our customers are completely satisfied with their purchases. If you are not satisfied for any reason, please review our refund policy below.
1. Eligibility for Refunds
- Items must be returned within [30 days] of the purchase date.
- To qualify for a refund, items must be unused, in their original packaging, and in the same condition that you received them.
2. Non-Refundable Items
- Certain types of items are exempt from being returned, including:
- Gift cards
- Downloadable software products
- Some health and personal care items
3. Refund Process
- To initiate a refund, please contact us at growupyourself1@gmail.com with your order number and reason for the return.
- Once your request is received, we will provide you with instructions on how to return your item.
4. Shipping Costs
- Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Refund Timeline
- Refunds will be processed within [7-10 business days] after we receive the returned item.
- You will be notified via email once your refund has been processed.
6. Exchanges
- If you need to exchange an item for the same item, please contact us at growupyourself1@gmail.com. Depending on availability, we will guide you through the exchange process.
7. Changes to This Policy
- We may update our refund policy from time to time. Changes will be posted on this page with an updated effective date.
If you have any questions about our refund policy, please contact us at growupyourself1@gmail.com.
Thank you for shopping with Grow Up Enterprises!